Customer Testimonials
I have been servicing my "precious 2002 Mr2 Spyder" at Mike Erdman Toyota every 5,000mi for 23 yrs....I would never ever let anyone else touch my car..EVER!!!!!
Great experience for my first time visiting. Scheduled service and was regularly kept informed of any new issues with my vehicle. Oil change, tire rotation & alignment, and new battery in 1.5 hrs.
Actually went to their expo side one day to look at vehicles ended up leaving with a truck. Now I decided I will only get my Camry maintained at this dealership. Ms Riviera in the service department is awesome. I guess the thing I like best is she didn't try to upsell me on anything she just explained the facts and let me make a choice. Even though I only went to get an oil change I ended up getting repairs done that I knew I needed but she didn't try to make me do it. I think ... Read More Google - Jun 22, 2025
Awesome service
I needed a key fob for my 2014 Toyota Prius. I was told the fob was in stock. The cost for the fob was a little over $200 but they could not tell me how much it would cost to program it. I sent my 16 year old daughter to pick up the fob. Total charge was over $500 which included a charge for the valet key (price was not quoted when I called for the fob). While she waiting, the air filter was pulled out of our car, and a video was sent to my phone number showing it was dirty and what ... Read More Google - Jun 21, 2025
Ingrid was very efficient and Richard creamer did a wonderful job on my Tacoma!
Chris helped me to re-establish the carās connection to Bluetooth.
First class service and outstanding communication throughout the entire process. They worked directly with my insurance company saving me the time and the hassle. Professional repair work made the car look brand new again. I wouldnāt take my car anywhere else.
Emily in service is the best!
Jimmy Francisco was my Service Advisor; heās actually the Assistant Service Manager. He is awesome! Kind, friendly, approachable, trustworthy, knowledgeable, communicates very well, timely and understanding.
My truck is 9 years old with 170k miles on it. While she still runs like a top, there is some maintenance that is suggested at this mileage. Jimmy went over every one of them and helped me decide the best action to take. He isnāt pushy or dramatic, making me think I need to drop $8k today or my truck wonāt run. I was there for oil change and tire rotation. ... Read More Google - Jun 19, 2025
Great service friendly staff. They did exactly what I asked them to do.
Excellent service department. Knowledgeable and efficient.
The staff is always pleasant. The mechanics do good work at an honest price.
Beyond satisfied!! I was hesitant to go to a dealership because I loved my truck but it was time to trade up and was scared I wouldnāt be able to find a car that I liked in my price range. I had a Colorado and was looking into getting a Tacoma. I found one online at Mike Erdman that fit my price range, but when I test drove it, I felt wasnāt the right fit for me. Ivan, my salesman, could tell I wasnāt quite comfortable in it and helped me to find a vehicle that fit ... Read More Google - Jun 16, 2025
Bought my Third Toyota Tacoma Pick Up Truck from Ivan at Erdman Toyota. What a fantastic experience ! Ivan was great ! Delivered the deal without a wrinkle. Great Guy Great Personality Highly Recomended ! I will be back for my Fourth Vehicle ! Worth the Drive ! Thank You Ivan !
Chris was lovely as always
Taylor did a wonderful job keeping me informed on the progress of service visit. He apologized for the delay that incurred in resolving my initial issue with my vehicle
First time customer after move to FL. Excellent service! The mechanic caught an issue that a service with another Toyota dealership failed to identify. Also, my service advisor, Owen, was fantastic. He understands the product very well, was courteous, and responsive. Won my business. Darrell Q
Very personable, attention to detail, and helpful- great experience.
Your representatives helped me very efficiently and put up with the work on my mind over which I eventually made up my mind.
Iām new to the area and needed to have my car serviced. I easily made an appointment online. When I arrived, I wasnāt familiar with the drive up service and everyone I interacted with was extremely friendly and helpful in directing me. The service is exceptional! I will be returning for future needs for my car.
Owen was a superb rep for Toyota. I was even sent a video of MY car while it was being worked on.
Khalil got the job done quick. Recommend for all your Toyota needs.
Entire process was great! Salesman (Jason Watts) was great to work with. We test drove several trucks, but initially could not find the right features in our price point. Several weeks later, when the right fit arrived on the lot, he let us know. In negotiations a fair price was worked out, and the paperwork process was a breeze! Friendly, professional, service-oriented, understandingā¦good shopping and purchasing process, and we are happy with our new truckā¦Highly recommend reaching out to Jason at Mike Erdman Toyota!
My experience was fantastic! The appointment took less time than quoted. All the associates were so friendly and helpful! They even sent a video of the work being done on my truck.
As always the service was prompt, professional, and thorough. Ingrid was very courteous and knowledgeable. Thank you for taking care of my Tundra!
Very fast Owen was very service-oriented and professional from beginning to end when I was there. He was in communication about all the details of my vehicle and made recommendations. Thorough! I appreciate such good quality service It is hard to find these days. I will return for sure and recommend Mike ernman Toyota to others.
The whole experience was exceptional. They accommodated my request to have the service done on the same day I called. The service tech was polite and professional. He told me it would take one hour and it took slightly less time .
I had a great experience at this location.
Macey Hall met me promptly and courteously when I arrived for my appointment. We reviewed the services, cost and time requirement estimates. Once we reached agreement on those, Macey made sure I was kept informed and followed up to be sure my battery warranty was honored as battery replacement was deemed necessary. Services charge met the cost estimate. No surprises! Prompt, professional and courteous service was provided. Thanks!
Ingrid was amazing! So friendly and helpful. She definitely made me feel comfortable getting my vehicle serviced.
Advisor was clear about the work needed per the vehicle maintenance manual. Kept us informed. Cost was reasonable. Could not ask for more.
On my third attempt to fix a low pressure tie warning and have the tire patched the third time they just replace the tire. Glad thatās over with.
Taylor did a great job explaining service to be done and what was done. I always request him when scheduling. Dealership waiting area is clean and comfortable.
MG is great love the deal ! Great customer service !!!!
This was a great experience and I hate car shopping. Danielle was efficient and respectful of our time. The finance department did a great job with being timely with paperwork. This is our second purchase with the Erdman Family of Dealerships and it gets better each time. To me, this shows dedication to improvement.
Superb Job by Mr LĆ³pez.
As always everyone was great
I had a great experience! The Argenis was great he said everything up on my phone! Love my Toyota Corolla!
Great service on quick battery change when I was short on time. Thanks
First rate. From arrival to departure.
Friendly and very promptly
Service personnel were very friendly and helpful.
Awesome people and great service !!
Erdman Toyota staff were courteous, engaging and thorough, from mechanic that serviced my RAV4 to Ms Macy, who walked me through entire servicing procedure. Five stars!
We purchased our highlander four yrs ago, we have experience great service, and a caring and friendly atmosphere that is not a put on to get our business. You can go a lot of placing, but if you make Erdman your first choice you will save time and gas.
My service advisor, was excellent. Very thorough and helpful. He kept me informed every step of the way. I love Mike Erdman Toyota.
5 Star service from the service department. Thank you Christopher for your professional and friendly attitude.
Love Mike Erdman Toyota! I have been utilizing their services for 7 years. They have been prompt in taking care of my 2013 Sienna's needs and courteous in assuring me I can trust them. They send me videos of what they are working on and/or what needs attention. In addition, I feel more comfortable utilizing authentic Toyota parts. Kudos to Jimmy Francisco and service staff for their diligence.
The dealership took advantage of a senior neighbor of mine. I went to the dealership with her to get an explanation of the charges and ask questions. She unfairly that lost $1,000 when returning a used car she bought a week earlier due to needed repairs. She then bought another car to replace the car she just returned and paid another dealership fee on this car. The dealership has professionals and they need to take more time explaining the price, charges, and financing to our senior citizens. The experience I had when trying to help my neighbor wasnāt friendly or ... Read More DealerRater - May 26, 2025
Folks are nice enough, but be aware of a few things - 1) They'll add a key replacement charge of $450 without asking. When we pushed back, they said they could remove it, but treated it as though they were doing us a favor. When we tried to negotiate the price, it was the only thing they were "willing to remove" when it shouldn't have been added in the first place. 2) They have the highest dealer prep fee I've seen at $1499, which is a non-negotiable fee to prepare the vehicle. I've seen large dealerships start to ... Read More Google - May 25, 2025
Our service rep (Robert Cortez) was outstanding as he was able to help us with the service to our RAV. Quick explanation of what was required on our reg maint as the service took no time at all by TOYO pros. In and out in no time and good to go for another 10k! Keep up the great work Mike Erdman šš¼.
Ingrid provided great customer service, and the technicians took very good care of my truck.
Larry was amazing!! If youāre looking for a new car, definitely ask for him. Quickest and easiest car dealership experience my boyfriend and I have ever had.
Love taking my vehicle for a service at Mike Erdman, the staff are friendly, very competent and the entire process runs like a Swiss watch! The waiting area is clean and has everything you could possibly need. This dealership stands out above all others I've ever delt with!
Speer Mabry has got to be the most patient thorough salesman I have ever dealt with in my life. We bought my mom a new car and she is absolutely thrilled and ecstatic. She is not a techie by any means, but when we left the dealership, she understood way more than she thought she would because of Speer.
Service was quick and there were comfortable waiting areas. Everyone seem confident and happy. Itās a good working environment. It seems.
PROFESSIONAL AND Accommodating
Great overall experience!
Great customer service šÆ
Purchase a used F150 truck from Toyota Erdman 4 months ago and it stopped running. I had it towed to to the dealership hopefully they would help with the cost of the repair. However, the service department apparently try to make as much money as possible. They quote one number one day and 24hrs later nearly doubled it. Explanation was...I was quoting a Toyota repair!! in addition, they had the car nearly 3 weeks with lack of updates, I did all the chasing. The cost to replace 2 fuel injectors was the slightly more than as what I later find to Ford ... Read More DealerRater - May 19, 2025
Ed and Darlenis Pearson were absolutely wonderful, they made my husband and I feel like we were in great hands and talked us through every step of the way with our first big purchase. When you go to Mike Erdman in cocoa ask for Ed & Darlenis.
The associate Sandra Vallejo who I reported to was excellent sheās the only face I wanna see from now on while getting my vehicle serviced
AJ Puglia was so great to work with! His attitude, energy and great personality made buying both fun, enjoyable and unbelievably timely! (Thanks to Zach and the other team members). Great job to all!!!
I had a great experience purchasing a new car at Mike Erdman Toyota. Ed Pearson was a pleasure to deal with. The entire transaction was fair, pressure free, and efficient. I appreciated the entire team that I dealt with.
This is was my first time using Mike Erdman Service for regular 5,000 mile service. All was excellent. My service advisor, Ingrid Rivera, was outstanding - - courteous, informative, efficient. I had scheduled a service appointment - the car was taken immediately, serviced, Ms. Rivera reviewed the work performed and results and findings. The entire visit took less than an hour.
Chris P. Was extremely helpful, saved me a lot of money. Chris kept me informed on everything that was going on with the repairs on my truck. Thanks Chris. And, thanks to the technician performing the maintenance on my truck, making sure I was satisfied with the results.
Macey was great, my vehicle was repaired and I was out the door in less than an hour with no questions asked other than signing on the dotted line to agree to the repair.
This is the 2nd time I've been taken care of by Macey Hall. She does a great job of sharing information with no pressure tactics. She gets me in and out of service in a timely fashion. Toyota has come a long way in terms of fair and reasonable service pricing so as long as I keep getting the quality service and care at affordable prices, I'll keep bringing my business to them.
5 Stars ā Worth the Drive!
I was visiting my parents in Palm Bay and needed an oil change. I initially stopped by Toyota of Melbourne but was turned away without anyone even asking what I needed. Frustrated, I decided to try Mike Erdman Toyota in Cocoa Beachāand Iām so glad I did.
From the moment I arrived, I was greeted promptly and treated with professionalism. My service advisor Chris Pinzon was amazing! Unlike other dealerships, I wasnāt hassled by any salespeople. While I waited for my oil change, I was even able to enjoy a hot breakfastāsomething ... Read More Google - May 14, 2025
great service an excellent customer service
We had another amazing experience with Argenis Gonzalez at Toyota Mike Erdman! This was our second time purchasing a vehicle with his help, and once again, the service was outstanding. Argenis made the entire process fast, easy, and stress-free. He took his time to explain everything clearly, ensuring we fully understood all the features of our new vehicle. His professionalism, patience, and dedication truly stand out. Weāre extremely satisfied and will definitely purchase again with Argenis in the future. Highly recommend him to anyone looking for an excellent car buying experience.
Just completed my second purchase at mike Erdman Toyota with the help of Mr. Argenis Gonzalez, and once again, the service was outstanding! Heās professional, attentive, and truly goes above and beyond to make the process smooth and stress-free. Highly recommend him if you're looking for top-notch customer. Hey Argenis, Thank you again, for your continued excellent service!
Very professional people at Mike Erdman Toyota dealership.
The dealership was very professional and took the time to ensure that I was satisfied with the vehicle I purchased and that everything that I wanted with my new vehicle was taken care of and was what I wanted! It was a smooth and easy transaction that was taken card of by Mike Erdman Jr. Very happy with the deal and vehicle I purchased!
Macy is both curious and knowledgeable.
Great and quick service!
Allan (rest his soul) was a top notch service advisor. He was 100% customer centered. Sadly he passed away. Now I need to decide if I am using another place for my service. Had 2 other advisors when he was out on medical leave, I wasn't thrilled with either.. maybe you will have better luck.
Macy is always very helpful and is informative about what needs to be done, but not pushy about extra stuff.